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Technifirma

Messaging Terms & Conditions and Privacy Policy

Effective Date: 1/1/2025

By using Technifirma's services, including signing up for text message communications, you expressly consent to the collection, use, and sharing of your personal information as outlined below. You acknowledge that you have read, understood, and agree to these Terms of Service and Privacy Policy, including the terms related to data collection, communication, and security.



Messaging Terms & Conditions

By opting in to messaging, you agree to receive text messages about support requests from Technifirma. Message frequency varies. Message and data rates apply. For help, reply HELP or email us at support@technifirma.com. You can opt out at any time by replying STOP. https://www.technifirma.com/terms-and-privacy


Use of Messaging Services

  • By providing your mobile number, you consent to receive text messages from Technifirma..

  • Text messaging will be used exclusively to facilitate user support requests and important service-related communications.

  • Technifirma will never request payment or funds via text message and will not send promotional or marketing messages.


Opt-Out Instructions

  • You may opt out of receiving text messages at any time by replying with the word “STOP” to any message you receive from us.

  • After opting out, you may receive one final confirmation message verifying your request.

  • To resume receiving messages, reply with “START.”


User Responsibilities

  • You agree to provide accurate and current information when signing up for services.

  • You are responsible for maintaining the security of your account and communication devices.

  • You acknowledge that messaging and data rates may apply depending on your carrier plan.


Limitation of Liability

  • Technifirma is not liable for any delays, failures, or mis-deliveries of messages caused by your carrier or other third-party providers.


Changes to Terms

  • Technifirma may update these Terms from time to time. Continued use of our services after updates constitutes acceptance of the revised Terms.



Privacy Policy

Information We Collect

  • Personal Information: Name, phone number, email address, and other information you provide when requesting support.

  • Communication Data: Text messages exchanged with Technifirma, including support requests and service responses.

  • Technical Information: Device type, carrier information, and message delivery status.


How We Use Your Information

  • To provide and improve customer support services.

  • To send service-related notifications and updates.

  • To ensure secure and reliable communication between you and Technifirma.


Information We Do Not Collect or Use

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.

  • We do not use your number for promotional or advertising messages.


Data Security

  • We implement reasonable security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.


Data Retention

  • We retain communication records only as long as necessary to provide support services or as required by law.


Your Choices

  • You may opt out of text communications at any time by replying “STOP” to our messages.

  • You may request access to or deletion of your information by contacting us at support@technifirma.com.


Changes to This Policy

  • We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly.